1. Refunds will be made (i) within 14 working days from the date of receipt of returned goods if the order is already shipped (ii) within 14 working days from the date of cancellation of the order if the order is not yet shipped.
2. No refunds would be given if the customer has provided a wrong or incomplete shipping address, there are several failed delivery attempts by our shipping agency and/or the package is refused by the recipient.
3. Notwithstanding anything contained herein, the following products shall not be eligible for return or replacement, viz: Any product that is returned without all original packaging and accessories, including the retail box and all other items originally included with the product at the time of delivery;
4. All costs of return shipping need to be borne by the purchaser (Unless the item received is defective)